Effective date: November 8, 2026
These Terms and Conditions govern your use of priorityercare.com (the “website”), operated by Priority ER Care (“Priority ER,” “we,” “us” or “our”). By using the website, you agree to these terms. If you do not agree, please do not use the website.
Medical emergencies
If you think you are having a medical emergency, call 911 or go to the nearest emergency room immediately. Do not use website forms, email or chat to seek emergency help.
No medical advice
Content on this website, including articles, FAQs and service descriptions, is for general information only. It is not medical advice, diagnosis or treatment and does not replace an evaluation by a qualified healthcare provider. Using the website or contacting us through it does not create a physician-patient relationship.
About our facilities
Priority ER Care operates freestanding emergency medical care facilities in Texas. Our facilities charge rates comparable to a hospital emergency room and may charge a facility fee. Our facilities and physicians may be out-of-network for your health plan, and physicians may bill separately from the facility. See our Billing and Insurance page for details, and ask our staff if you have questions about costs.
Information on the website about pricing, insurance, services, wait times and hours is general and may change. It is not a guarantee of cost, coverage, availability or outcome.
Using the website
You agree not to:
- Use the website for any unlawful purpose.
- Try to gain unauthorized access to the website, its servers or connected systems.
- Interfere with the website’s operation, including by sending malicious code or automated traffic.
- Submit false information or information belonging to someone else without permission.
Information you submit
When you submit information through the website, you confirm that it is accurate and that you are allowed to share it. How we handle that information is described in our Privacy Policy. Please do not send detailed medical or insurance information through website forms.
Intellectual property
The website and its content, including text, graphics, logos and images, are owned by or licensed to Priority ER Care and are protected by copyright and trademark laws. You may view and print pages for personal, non-commercial use. You may not copy, modify or distribute website content without our written permission.
Third-party links
The website may link to third-party websites and services, such as maps or social media. We do not control and are not responsible for their content, policies or practices.
Disclaimer
The website is provided “as is” and “as available.” To the fullest extent allowed by law, we make no warranties, express or implied, about the website, including that it will be accurate, complete, uninterrupted or error-free.
Limitation of liability
To the fullest extent allowed by law, Priority ER Care and its owners, staff and providers are not liable for any indirect, incidental, special or consequential damages arising from your use of, or inability to use, the website. Nothing in these terms limits any liability that cannot be limited under applicable law.
Governing law
These terms are governed by the laws of the State of Texas, without regard to conflict-of-law rules.
Changes to these terms
We may update these terms from time to time. The effective date at the top shows when they were last changed. Continued use of the website after changes means you accept the updated terms.
Contact us
Questions about these terms? Email info@priorityercare.com or call Odessa (432) 552-8208, McKinney (469) 634-4995 or Rockwall (214) 432-4116.